JOBOPTIX
Legal

Refund Policy
No questions asked. 14 days.

Last updated: April 17, 2026

1. The policy, in 3 lines

14-day money back, no questions asked, on your first payment. After 14 days, prorated refunds considered case-by-case. Keep every resume you built regardless.

2. How to request a refund

  • Go to Settings → Billing → Request Refund
  • Or email billing@joboptix.com from the email on your account
  • Refunds process in 5–7 business days on Stripe / PhonePe / Razorpay

3. What's refundable

  • Your first monthly Pro or Career payment (14 days)
  • Your first annual Pro or Career payment (14 days)
  • Prorated months on annual plans if you cancel mid-year (reviewed case-by-case)

4. What's not refundable

  • Recurring monthly payments past 14 days (cancel anytime to stop future billing)
  • Human coaching credits already used
  • Custom domain annual renewals (billed separately)

5. Student discounts

Refunds apply the same way on the discounted price. 50%-off students on Pro get refunded the discounted amount.

6. Fair play

Use the refund policy as intended. If we see patterns of repeat signup-refund across accounts, we may decline future refunds on those accounts.

Questions?

Email legal@joboptix.com — we respond within 2 business days.